Effective Date: 01.01.2025
At chapla.bg, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website.
1. What Data We Collect
We may collect the following personal data through forms on our website:
- Name
- Email address
- Phone number
- Responses to marketing or assessment quizzes
We may also collect technical data (such as IP address, browser type, and browsing behavior) using analytics tools like Microsoft Clarity and cookies.
2. How We Use Your Data
We use your personal information to:
- Contact you with details about your free consultation
- Follow up with additional resources and relevant offers (if you opt in)
- Improve your experience on our site through analytics and feedback
- Ensure our services are tailored to your needs
3. Legal Basis for Processing
We process your personal data based on:
- Your consent (when you opt in via checkboxes or accept cookies)
- Our legitimate interest in improving our services and communication
4. How We Store and Protect Your Data
We take appropriate security measures to protect your data against unauthorized access, loss, or alteration. Data submitted through our forms is stored securely and only accessed by authorized team members.
5. Your Rights
Under the GDPR, you have the right to:
- Access the personal data we hold about you
- Correct any inaccuracies in your data
- Request deletion of your data
- Withdraw consent at any time
To exercise any of these rights, please contact us at: hello@chapla.bg
6. Cookies & Analytics
We use tools like Microsoft Clarity and other cookies to better understand how visitors use our site. You can accept or reject non-essential cookies via the cookie consent popup when entering the site.
7. Contact Us
If you have any questions or concerns about this policy, please email us at: hello@chapla.bg